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Agency Solutions

Since our founding in 1912, Dale Carnegie Training has been a leader in personal and professional transformations. Federal agencies who work with us learn to leverage the talent in their workforce and develop strong leaders through proven performance-based training.

Your agency has the opportunity to engage in interactive training in key curriculum areas such as:

  • Leadership Development
  • Team Member Engagement
  • Presentation Effectiveness
  • Process Improvement

Training can be done Live Online, Live in Person, or On-Site. On-site solutions are customized to offer in-depth professional development training specific to your agency’s needs.

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer people the knowledge, skills and practices they need to add value to their organization. Connecting proven solutions with real-world challenges, we are recognized internationally as the leader in bringing out the best in people.

Dale Carnegie Training is a GSA scheduled contractor. GSA Pricing is available to eligible federal agencies and employees. To learn more about leveraging the talent in your agency through Dale Carnegie’s Government Solutions please contact one of our team members.

 

The iMap Process

We are the world leader in changing "I understand where this agency is going" to "I believe in where this agency is going." The iMap process allows us to work together to create a unique roadmap to the future you envision.
 
If the iMap process discovers skill-gaps within your agency, we customize solutions for you that draw on our proprietary content, including the over 150 modules in our Competency Based Development System. 
We follow a process that will help your agency to create outside-the-box ways to win the hearts - as well as the minds - of employees within your agency.
 
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The iMap process is designed to get to the heart of what your organization needs and develop custom solutions, based around the Dale Carnegie Training Methods, for those needs. We follow a 5-step process, as shown in the image to the right. Find out more about our process.

 

Competency Based Development System

The Competency Based Development System consists of unique modular programs designed to focus on areas that are important to the success of an organization. The system was created to reinforce organizational competencies and address performance gaps while giving participants the ability to apply what has been learned in their own work environment.

Curriculum Areas

The competencies taught through our iMAP process are delivered through six different curriculum areas. Select your area of interest below to learn more.
Team Member Engagement Leadership Development Sales
Effectiveness
Customer
Service
Presentation Effectiveness Process
Improvement

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IT Professionals

 

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